As an entrepreneur, you're probably an optimist – someone who sees a glass as half-full, not as half-empty -- but with plenty of room for improvement. Even so, the results of a major report on workplace communication may be a daunting reality check. For example, the report, “The State of Miscommunication: 6 Insights on Effective Workplace Communication,” revealed that one-half of the survey's 1,344 employee respondents have “great” or “excellent” conversations at work, with their peers