Answer:
Service quality is defined as a comparison of customer expectations with service performance [1, 2]. Good service quality leads into customer satisfaction and, therefore, makes the firms more competitive in the market.
Explanation:
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Answers & Comments
Answer:
Service quality is defined as a comparison of customer expectations with service performance [1, 2]. Good service quality leads into customer satisfaction and, therefore, makes the firms more competitive in the market.
Explanation:
hope it helps!!