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Communication errors, in my perspective, are underappreciated. Every day in business, they interfere with your work and wherever you are, frustrating you, costing you money, and taking up time in varied degrees. Unless someone steps in to sort everything out so that everyone is confident, at ease, making the most of their time, and making more money, everything is being ignored, disregarded, and undervalued while this is all going on.

Every time a communicator miscommunicates what they are truly attempting to say and/or the receiver misunderstands and misinterprets what has been expressed, there has been a breakdown in communication. It's critical to keep in mind both parties involved in a communication breakdown—those who communicated and those who received communication. Sometimes they are customers, and other times they are employees.

Here are 5 suggestions for resolving communication issues when they arise.

Admit your shortcomings. Blame-shifting is the worst thing you can do. Admit when you miscommunicated. Inform the person you misunderstood and those who were impacted if you did. This fixes issues admirably and can occasionally end communication failures right away.

Remain calm. Rushing to fix everything right now is likely the most common response to communication breakdowns. There must be a discernible change in pace toward progressing more slowly. Everyone realizes something is significant enough to take time to figure out when we slow down; they don't seem to think it is essential when we try to rush it.

Aim towards peace. Make every effort to ensure that people are coming together rather than drifting apart. The simple act of putting everyone involved in the same room, on the same page, and focused on the same results will have a corrective effect on many issues. Communication breakdowns have a tendency to separate and destroy.

Win friends, not conflicts. Usually, a communication breakdown is the result of a few important individuals. Make it clear that the objective is not to beat them up. To win them is. Winning them keeps them on the team if a staff member is at fault. Keeping a client's trust and business requires winning them over. If you win the debate to establish who is incorrect and you lose a person, you just lose. The worst case scenario for a communication failure is this, and it almost never needs to occur.

Be patient. Breakdowns in communication are annoying, and finding a way to get past them is challenging. It only gets worse if you lack patience. Try it out right away if you don't believe me. The issue was typically caused by a lack of patience, so if it isn't addressed, it will only get worse.  

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