8. which managerial level of management are the general or strategic managers who focus on long-term organizations stability development and progress?
a. front line manager
b. manager
c. middle level manager
d.top level manager

9.the following are main function of managers role which one is not
a. decision making role
b. human skill
c. informational role
d. interpersonal role

10. which of the following is true about interpersonal role of a manager except
a. figurehead
b. leader
c.liaison
d. negotiator

11. what do you call a factors or elements affecting a business organization?
a. business environment
b. environmental scanning
c. external business
d. internal business

12.which of the following definition refers to external business environment

a.factors outside the organization that may affect either positively or negatively the performance of the organization
b.factors that may affect inside the organization a negatively and positively the performance of the organization
c. searching for and sorting through data about the environment.
d. the consumer change and preference of goods and services offered


13. the general business environment includes the following except
a. economic
b. inflation
c. politico-legal
d. socio-cultural

14. which internal analysis is use by the organization's internal environment in order to know its needs and services?
a. benchmarking
b. pestel analysis
c. swot analysis
d. test analysis​