... Use a customer's name and keep a record of their past issues or product history. When a customer reaches out to your business, take some time to really get to know them and learn about what issues they are having. Great customer service like a conversation, rather than a transaction.
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Answer:
What Makes Good Customer Service?
... Use a customer's name and keep a record of their past issues or product history. When a customer reaches out to your business, take some time to really get to know them and learn about what issues they are having. Great customer service like a conversation, rather than a transaction.
Explanation:
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