Answer:
Problem statement
In the last decade quality has become of outmost importance to society. Consumers have
become more conscious of quality, and organizations are now judged more on their overall
quality performance instead of their financial performance alone. The most drastic change in
quality thinking is probably the change from production-oriented to costumer-oriented
concepts. Moreover, integrative approaches, system thinking, the focus on advanced
technologies and belief in human capacities have had a considerable impact on current quality
management (Schiefer, 2002)
Explanation:hope you see the answer ty
o got it sorry wrong copy
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Answer:
Problem statement
In the last decade quality has become of outmost importance to society. Consumers have
become more conscious of quality, and organizations are now judged more on their overall
quality performance instead of their financial performance alone. The most drastic change in
quality thinking is probably the change from production-oriented to costumer-oriented
concepts. Moreover, integrative approaches, system thinking, the focus on advanced
technologies and belief in human capacities have had a considerable impact on current quality
management (Schiefer, 2002)
Explanation:hope you see the answer ty
o got it sorry wrong copy