11. Work done for people is a
A. Service
B. Good
C. Consumer
D. Produce
12. The banking and hotel services are example of
A. Products
C. Barter system
B. Commodities
D. services offered
13. In providing products and services to supply the need in the market, the
following are most preferred factors to consider except
A. Self-preferences and interest only of the entrepreneur.
B. Taste and preferences of target market.
C. Target market cultures.
D. Norm and status of target market.
14. Which activity is addressed in the product/service management function?
A. Setting discounts to clear products from inventory.
B. Determining where products will be offered for sale.
C. Focusing promotional activities on a new-product release.
D. Eliminating products that are slow sellers.
15. Which of the following is the BEST definition of a good?
A. A tangible item which can be owned, stored, and evaluated.
B. A tangible item which cannot be owned, stored, and evaluated.
C. An item that can only be bought at an in-person store.
D. An intangible item which can be owned, stored, and evaluated.​