a. workflow d. SMART

b. relevant/realistic e. physical

c. objective f. time-bound

1. _________ provide a deadline so everyone has a date they are working toward.

2. The key to an effective operational plan is having a clear _________.

3. _________ based the business goal on the current conditions and realities of the

business climate.

4. The operational plan describes the _________ necessities of the business’ operation.

5. In order to create an efficient operational objective, think _________.

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