Without overwhelming them; since they're crying, I would simply point out the details in the story they told me, like the actions they did. Surely, I would tell them that they've also done something wrong and let them acknowledge. Tell them in a friendly way but not sugarcoated.
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Answer:
Without overwhelming them; since they're crying, I would simply point out the details in the story they told me, like the actions they did. Surely, I would tell them that they've also done something wrong and let them acknowledge. Tell them in a friendly way but not sugarcoated.