Answer:
Listen to the customer and show genuine empathy.
1. Assess the situation.
2.Ask for the customer's needs and preferences.
3.Offer a solution and give options whenever possible.
4.Deliver the solution.
5.Follow up with the customer.
6.Address the issue within the company.
Explanation:
Hope this helps:))))
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Answers & Comments
Answer:
Listen to the customer and show genuine empathy.
1. Assess the situation.
2.Ask for the customer's needs and preferences.
3.Offer a solution and give options whenever possible.
4.Deliver the solution.
5.Follow up with the customer.
6.Address the issue within the company.
Explanation:
Hope this helps:))))