Check your Understanding
A. FACT OR BLUFF on the main duties of a valet
Directions: Write FACT if the statement is correct, BLUFF if not, then, write your answer in the
space provided before each number.
1. Light pressing of garments is required
2. Preparing guest clothes and footwear – ready for use
3. Unpacking and storing guest luggage
4. Assisting the organization of guest needs and requests excluding wake-up
calls, newspapers, coffee, and tea.
5. Monitoring the provision of establishment services to the guest - both in-room and
throughout the venue.
6. Recording services that have been delivered - for quality control and accounting
procedures.
7. Preparing room before the guest arrives - by providing various items such as fruit
bowls, complimentary gifts, bathrobes, chocolates, or flowers.
8. Looking after guest laundry and dry-cleaning needs - on an occasional basis for
the duration of their stay.
9. Organizing and processing secretarial duties upon request - such as messages,
faxes, packages, translation, postage, and use of the business facilities at the
property.
10. Arranging restaurant bookings, car hire, tours, specified purchases of gifts or
other items.​