Post Test
Direction: Read each question carefully. Choose the letter of the correct answer. Write the
CAPITAL LETTER of the correct answer on the space provided before each number.
1. Which of the following provides a valuable source of information about guests?
A. identity
B. guest history C. attendance
D. disbursement
2. Which of the following is NOT a duty of a laundry valet?
A. washing B. pressing
C. folding
D. room service
3. What pertains to any charges incurred by the guest while at the venue that can be
legally, legitimately and ethically recovered from them?
A. expense
B. billable
C. liabilities
C. endorsement
4. What do you call the valet service where guests' clothes are collected and returned in
their home or hotel room for cleaning?
A. laundry service B. bartending C. butler service D. food service
5. What laundry operation procedure is where linens from the floor pantry are carried to
the laundry department by trolley?
A. washing
B. sorting
C. collecting
D. transporting
6. Which of the following is NOT a common topic during endorsement with the
management?
A. complaints
B. compliment C. recommendations D. scheduling
7. What procedure in laundry operation is done after the washing cycle is completed?
A. folding
B. sorting
C. washing
D. collecting
8. What is the laundry operation when linens are separated according to color, type and
size?
A. collecting
B. washing
C. sorting
D. transporting​