1. Mrs. Stevenson is identified as a querulous and self- centered neurotic. ( Querulous )
2. She became imperious when she could not connect to the number she dialed. ( Imperious )
3. When she dialed again, she only got a bland buzzing signal and heard the conversation on the cross line. ( buzzing )
4. The telephone operator's failed attempts to connect to her husband's office number unnerved her. ( Unnerved )
5. She gave a highhanded reply when she answered Sgt. Duffy did not take action on her complaint. ( highhanded ) ​