you bought an electronic geyser from Gupta Electronic of your town with a warranty of 2 year. Now you find it is defective. It is giving electric shock while touching the tap and heating water very slowly. write a letter to the dealer complaining about the problems.
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Explanation:
Subject: Urgent: Defective Electronic Geyser - Seeking Resolution
Dear Gupta Electronics,
I trust this letter finds you well. I am writing to bring to your attention a serious issue with the electronic geyser I purchased from your store on [date], under Invoice No. [invoice number], with a 2-year warranty.
Regrettably, the geyser is exhibiting two significant problems. Firstly, it poses a safety hazard as it is giving electric shocks when touching the tap. This is unacceptable and raises serious concerns about the product's quality and safety standards.
Secondly, the heating efficiency is subpar, resulting in an unreasonably slow water-heating process. This not only contradicts the product's intended functionality but also inconveniences daily use.
As a customer, I find these issues deeply troubling, especially considering the warranty period is still valid. I urge you to take immediate action to address and rectify these problems. I request you to arrange for a technician to inspect the geyser at the earliest convenience.
Given the safety risk and inconvenience caused, I expect the necessary repairs or replacement to be conducted under the warranty without any additional cost.
I appreciate your prompt attention to this matter and hope for a swift resolution. Please contact me at [your contact information] to schedule the inspection and subsequent actions.
Thank you for your understanding and cooperation.
Sincerely,
[Your Name]
[Your Contact Information]
you bought an electronic geyser from Gupta Electronic of your town with a warranty of 2 year. Now you find it is defective. It is giving electric shock while touching the tap and heating water very slowly. write a letter to the dealer complaining about the problems.
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