you bought an electronic geyser from Gupta Electronic of your town with a warranty of 2 year. Now you find it is defective. It is giving electric shock while touching the tap and heating water very slowly. write a letter to the dealer complaining about the problems
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Subject: Complaint about Defective Electronic Geyser - Urgent Attention Required
Dear Gupta Electronics,
I hope this letter finds you well. My name is [Your Name], and I recently purchased an electronic geyser from your store, invoice number [Invoice Number], on [Date]. The product comes with a warranty of two years.
Unfortunately, I am writing to bring to your attention some significant issues I have encountered with the geyser. Firstly, there seems to be a defect causing an electric shock when touching the tap connected to the geyser. This poses a serious safety hazard and is a matter of great concern.
Secondly, the geyser is heating water at an unusually slow rate, making it inconvenient for regular use. This has been affecting my daily routines and is not in line with the expected performance of the product.
Considering these issues, I kindly request your prompt attention to resolve this matter. I believe that as a reputable electronics store, Gupta Electronics will stand behind the quality of the products it sells and address customer concerns effectively.
As the product is still under warranty, I would appreciate it if you could arrange for a technician to inspect and repair the geyser at the earliest convenience. If a replacement is deemed necessary, I trust that this can be facilitated promptly.
I have attached a copy of the purchase invoice for your reference. Your cooperation in resolving this matter is highly appreciated, and I look forward to a swift and satisfactory resolution.
Thank you for your attention to this matter.
Sincerely,
[Your Full Name]
[Your Contact Information]
Hope it's helpful
Mark as brainlest
you bought an electronic geyser from Gupta Electronic of your town with a warranty of 2 year. Now you find it is defective. It is giving electric shock while touching the tap and heating water very slowly. write a letter to the dealer complaining about the problems