you bought an electronic geyser from Gupta Electronic of your town with a warranty of 2 year. Now you find it is defective. It is giving electric shock while touching the tap and heating water very slowly. write a letter to the dealer complaining about the problems.
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Answer:
Subject: Complaint Regarding Defective Electronic Geyser - Urgent Attention Required
Dear Gupta Electronics,
I hope this letter finds you well. I am writing to express my dissatisfaction with the electronic geyser I purchased from your store on [date]. The product, with a warranty of 2 years, has unfortunately been experiencing significant issues.
Firstly, there is a serious safety concern as the geyser is giving electric shocks when touching the tap. This poses a considerable risk to anyone using the appliance and is unacceptable for a product of this nature. Safety is paramount, and I urge you to address this matter promptly.
Secondly, the heating efficiency of the geyser is far below expectations. It is heating water at an exceptionally slow rate, causing inconvenience and discomfort in daily use. This issue undermines the primary function of the geyser and has a significant impact on its practical utility.
I kindly request you to arrange for a technician to inspect and rectify these problems as soon as possible. Given that the product is still under warranty, I expect these repairs to be carried out without any additional cost.
Please inform me of the earliest available time for a technician to visit my residence and assess the issues. I appreciate your prompt attention to this matter and look forward to a swift resolution.
Thank you for your cooperation.
Sincerely,
[Your Name]
[Your Contact Information]
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you bought an electronic geyser from Gupta Electronic of your town with a warranty of 2 year. Now you find it is defective. It is giving electric shock while touching the tap and heating water very slowly. write a letter to the dealer complaining about the problems