You are an agent employed in a local contact center. In one of your customer calls, a politician running for the upcoming elections asked whether your company has data regarding a specific person. As a curious person, you inquired why the politician needs such data. The politician evaded the question, and offered to give you P500 000 just for you to give the information required, and for you not to record such call using any of your call center forms.-

1. What type of form should you fill out given this situation? Why?

2. Since your customer asked you not to fill out any form, will you follow the customer? Why or why not?

The forms in my book are: Job Order Slip, Borrower’s Slip, Requisition Form, and Inventory of Materials Form