During a crisis like the COVID-19 pandemic, strengthening communication, transparency and trust is key to proper containment measures. Communication can help in understanding and tackling fears, misconceptions; strengthening community participation in addressing faced challenges. A two-way communication will ensure that there is space to listen to concerns, feedback, myths and rumours about Covid-19 as well as communicating information about the virus.
In times of isolation, social media become a great way to stay close to people, and to bring them relevant and reliable information. Bolivian Red Cross has developed a digital strategy that includes messages presented in an educational way, and videos where volunteers provide advice on different topics such as new ways to greet, how to use masks, how to wash hands, among others
Answers & Comments
During a crisis like the COVID-19 pandemic, strengthening communication, transparency and trust is key to proper containment measures. Communication can help in understanding and tackling fears, misconceptions; strengthening community participation in addressing faced challenges. A two-way communication will ensure that there is space to listen to concerns, feedback, myths and rumours about Covid-19 as well as communicating information about the virus.
ANSWER:
In times of isolation, social media become a great way to stay close to people, and to bring them relevant and reliable information. Bolivian Red Cross has developed a digital strategy that includes messages presented in an educational way, and videos where volunteers provide advice on different topics such as new ways to greet, how to use masks, how to wash hands, among others
:HOPE IT HELPS AND STAY SAFE