Answer: When you talk to people, are you focused on the transaction or your interaction? A transactional encounter is one where you're going through the motions to get the task or the discourse done. Maybe you are texting, talking on the phone to someone else, or just dazed and confused, but the bottom line is that you're not engaged with the other person or the process
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Answer: When you talk to people, are you focused on the transaction or your interaction? A transactional encounter is one where you're going through the motions to get the task or the discourse done. Maybe you are texting, talking on the phone to someone else, or just dazed and confused, but the bottom line is that you're not engaged with the other person or the process
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