Answer:
Actively listen and take notes. Use proper language. Remain cheerful. Ask before putting someone on hold or transferring a call.
Some frequently use telephone code
Country code for outbound calls
How to put your caller in hold
How to use different phrase while talking
How to receive other's call in your phone, etc
Telephone Call Receiving Procedure
Things You Should Learn:
You Should Know:
Your system first. You should be able to identify what is external and what is internal call.
How to transfer a call.
You should always have pen or pencil and small note books to write down message or notes.
Answer a telephone call within 3 rings.
If you receive an internal call then you should start with a greeting then your department name then your name then asks how you can assist him.
Explanation:
I Hope It Is Helps
Cary On Learning
Stay Safe Everyone
Brainly Everyday
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Answers & Comments
Answer:
Actively listen and take notes. Use proper language. Remain cheerful. Ask before putting someone on hold or transferring a call.
Answer:
Some frequently use telephone code
Country code for outbound calls
How to put your caller in hold
How to use different phrase while talking
How to receive other's call in your phone, etc
Telephone Call Receiving Procedure
Things You Should Learn:
You Should Know:
Your system first. You should be able to identify what is external and what is internal call.
How to transfer a call.
You should always have pen or pencil and small note books to write down message or notes.
Answer a telephone call within 3 rings.
If you receive an internal call then you should start with a greeting then your department name then your name then asks how you can assist him.
Explanation:
I Hope It Is Helps
Cary On Learning
Stay Safe Everyone
Brainly Everyday