Benefits of social media for communicationReputation management. Your customers are already talking about you on social media, whether or not you're there to respond. ...Crisis communication. ...Customer and audience engagement. ...Customer service and customer support.
Social media provides people with significant services especially in this time of pandemic where physical contact is prohibited. For some, they use social media as a digital comerce where they earn money by selling products. It has also become the instrument for people to stay in touch with their relatives abroad and stay connected with their friends.
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Answer:
Benefits of social media for communication
Benefits of social media for communicationReputation management. Your customers are already talking about you on social media, whether or not you're there to respond. ...Crisis communication. ...Customer and audience engagement. ...Customer service and customer support.
Answer:
Social media provides people with significant services especially in this time of pandemic where physical contact is prohibited. For some, they use social media as a digital comerce where they earn money by selling products. It has also become the instrument for people to stay in touch with their relatives abroad and stay connected with their friends.