TRUE OR FALSE
1.Products require the application of specific knowledge, skills, and attitudes relevant to effective participation consistently in the workplace environment.
2. A cook or chef is usually male and is considered as the highest servant status in the hospitality industry.
3. A valet or butler is responsible in making sure that all cooking utensils used by the hotel as well as any utensils requested by guests are clean and delivered on time.
4. Proper communication will help eliminate misunderstanding that can cause conflict in the employee and guest relationship.
5. Communication is considered as an innate skill, not a learned skill.
6. A valet or butler should ignore the emotions of the guest because they may not be on their best when they arrive.
7. Demonstrating willingness to be of genuine service means not only "doing the right
thing," but also "doing it with the right attitude." 8. A lot of dirty work is done in the laundry area. It is a must to ensure that the area is
kept clean and tidy following an efficient step-by-step guide.
9. Darning and mending is the simplest form of repairing tear and holes on fabric. It involves anchoring of the thread in the fabric on the edge of the hole and carrying it across the gap.
10. Valet or butler services protect the privacy and security of the guests to a higher standard.
1.Products require the application of specific knowledge, skills, and attitudes relevant to effective participation consistently in the workplace environment.
2. A cook or chef is usually male and is considered as the highest servant status in the hospitality industry.
3. A valet or butler is responsible in making sure that all cooking utensils used by the hotel as well as any utensils requested by guests are clean and delivered on time.
4. Proper communication will help eliminate misunderstanding that can cause conflict in the employee and guest relationship.
5. Communication is considered as an innate skill, not a learned skill.
6. A valet or butler should ignore the emotions of the guest because they may not be on their best when they arrive.
7. Demonstrating willingness to be of genuine service means not only "doing the right
thing," but also "doing it with the right attitude." 8. A lot of dirty work is done in the laundry area. It is a must to ensure that the area is
kept clean and tidy following an efficient step-by-step guide.
9. Darning and mending is the simplest form of repairing tear and holes on fabric. It involves anchoring of the thread in the fabric on the edge of the hole and carrying it across the gap.
10. Valet or butler services protect the privacy and security of the guests to a higher standard.
Answers & Comments
Answer:
1.T
2.T
3.F
4.F
5.F
6.T
7.F
8.T
9.T
10.F
Explanation:
Sana nakatulong