Answer:
Types of Call Centers
Inbound call center. An inbound call center employs agents who receive calls from customers. ...
Outbound call center. In an outbound call center, agents call potential or existing customers rather than receiving calls from them. ...
Virtual call center.
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Answers & Comments
Answer:
Types of Call Centers
Inbound call center. An inbound call center employs agents who receive calls from customers. ...
Outbound call center. In an outbound call center, agents call potential or existing customers rather than receiving calls from them. ...
Virtual call center.