The following are appropriate steps in resolving conflicts, EXCEPT:
A. Be proactive and gain control of emotions.
B. Think win -win by balancing courage with consideration for others.
C. Assert your right as a person so as not to be outdone by others.
D. Seek first to understand by listening well and then to be understood by communicating your feelings
Answers & Comments
Explanation:
D. Seek first to understand by listening well and then to be understood by communicating your feelings
Answer:
Being prideful can't resolve conflicts hence the answer would be letter c.