The definition of Consumer Protection Act 1986 says that it is a law meant for preserving the rights of the consumers and resolving their disputes faster as and when they arise. This law allows for the establishment of an authoritative body called the Central Consumer Protection Authority or CCPA.
This body examines the unfair practices in trade and advertisements that provide misleading information, and other such illegal or unethical aspects. It shall take necessary actions and/or provide apt solutions to address grievances arising out of such practices.
Students should note that it was initially the Consumers Protection Act 1986 when it was first introduced by the Indian Parliament. The act allows a concerned authoritative body to punish the law violators with a penalty as well.
The Consumer Protection Act, implemented in 1986, gives easy and fast compensation to consumer grievances. It safeguards and encourages consumers to speak against insufficiency and flaws in goods and services. If traders and manufacturers practice any illegal trade, this act protects their rights as a consumer. The primary motivation of this forum is to bestow aid to both the parties and eliminate lengthy lawsuits.
The Rights of the Consumer
Right to Safety-
Before buying, a consumer can insist on the quality and guarantee of the goods. They should ideally purchase a certified product like ISI or AGMARK.
Right to Choose-
Consumer should have the right to choose from a variety of goods and in a competitive price.
Right to be informed-
The buyers should be informed with all the necessary details of the product, make her/him act wise, and change the buying decision.
Right to Consumer Education- Consumer should be aware of his/her rights and avoid exploitation. Ignorance can cost them more.
Right to be heard-
This means the consumer will get due attention to express their grievances at a suitable forum.
Right to seek compensation-
The defines that the consumer has the right to seek redress against unfair and inhumane practices or exploitation of the consumer.
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Verified answer
Answer:
The definition of Consumer Protection Act 1986 says that it is a law meant for preserving the rights of the consumers and resolving their disputes faster as and when they arise. This law allows for the establishment of an authoritative body called the Central Consumer Protection Authority or CCPA.
This body examines the unfair practices in trade and advertisements that provide misleading information, and other such illegal or unethical aspects. It shall take necessary actions and/or provide apt solutions to address grievances arising out of such practices.
Students should note that it was initially the Consumers Protection Act 1986 when it was first introduced by the Indian Parliament. The act allows a concerned authoritative body to punish the law violators with a penalty as well.
Explanation:
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The Consumer Protection Act, implemented in 1986, gives easy and fast compensation to consumer grievances. It safeguards and encourages consumers to speak against insufficiency and flaws in goods and services. If traders and manufacturers practice any illegal trade, this act protects their rights as a consumer. The primary motivation of this forum is to bestow aid to both the parties and eliminate lengthy lawsuits.
The Rights of the Consumer
Right to Safety-
Before buying, a consumer can insist on the quality and guarantee of the goods. They should ideally purchase a certified product like ISI or AGMARK.
Right to Choose-
Consumer should have the right to choose from a variety of goods and in a competitive price.
Right to be informed-
The buyers should be informed with all the necessary details of the product, make her/him act wise, and change the buying decision.
Right to Consumer Education- Consumer should be aware of his/her rights and avoid exploitation. Ignorance can cost them more.
Right to be heard-
This means the consumer will get due attention to express their grievances at a suitable forum.
Right to seek compensation-
The defines that the consumer has the right to seek redress against unfair and inhumane practices or exploitation of the consumer.
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