Ten steps on how to develop effective listening.

COLUMN A ::
____1. Face the speaker and maintain___.
____2. Keep an open___.
____3. Be attentive but___.
____4. Wait for the speaker to pause to ask ___.
____5. Ask questions only to ensure___.
____6. Try to feel what the speaker is___.
____7. Give the speaker regular___.
____8. Listen for the___.
____9. Pay attention to what is not said___.
____10. Don't enterrupt and don't impose your___.

COLUMN B ::

A. mind
B. relax
C. solution
D. feeling
E. clarifying questions
F. understanding
G. non-verbal cues
H. feedback
I. eye contact
J. words​