Create a short conversation/script, each of you will act as a guest and a front desk officer. Demonstrate the industry standards on how to confirm reservation records in the front desk upon arrival.
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Answer:
Use a language that can be understood by everyone. If you need to talk to your colleague in the presence of guest, talk in a standard language of communication. Speak only if it is going to be useful to the guests and colleagues. Always speak by maintaining eye contact with the listener.