Verified answer

Begin your letter as follows:

Dear Sir or Madam,

Model Answer:

Dear Sir or Madam,

I am a loyal customer to your brand and my resident is in Panam Valley, Halssmith. I have recently purchased a laptop from one of your stores. But the experience is not as pleasant as it should have been. Even I, myself, would be glad if I didn’t have to write this complaint letter. But, here I am and complaining a bunch about a laptop which I just bought last week from your store.

Of course, if it is any consolation for you, I actually managed to work the whole last week on this laptop, but this week, for some mysterious reasons, the laptop is acting up. However, the most frustrating part is that it doesn’t even switch on sometimes. By the way, I live in a small town called Panam Valley, and I drove about two hours to get to your store. Besides, I also paid a good price to purchase this laptop, and therefore, the last thing, which I ever expected from this laptop, was to act like this.

Anyway, I won’t complain anymore. I just want you to schedule a time for me so that I could either visit your store to pick up a brand new laptop of my choice from your store as a replacement, or you will make a full refund to me.

Yours faithfully,