Answer:

ICT integration in social protection is driven by the demand for more accurate and efficient service, from within social protection agencies as well as from the public. ICT automates and improves data management, reducing workloads and enabling managers to make more informed decisions.

Explanation:

ICT have the ability to improve efficiency and cut the use of material goods, thus reducing energy demands and the burden upon the environment. ... Solutions such as videoconferencing, e-learning, or integrated point-of-sale systems can all help to lessen the environmental load.