Read the statements carefully. Identify whether the Information given le true or not. Write T if it is true and F if it is

false

1. A customer representative that acts in an

unprofessional manner will quickly become unwanted and only

frustrate them further. 2. Your credibility and reputation will get you the

visibility you need to move in other areas. 3. Always demonstrate sincere concem to

customers.

4. The effort of keeping in touch reminds the

customer of your service value that may arise to an opportune

moment 5. The commitment to please a customer comes from the heart known as extra mile.​