2. Between a check-out room and request for “make-up room”,
which one will you do first? Explain why.
3. Discuss the proper loading of a Housekeeper’s trolley and
explain why?
4. Discuss thoroughly the difference between servicing a room
and making up a room.
5. Explain the safety measures in making up or bed making.
6. Identify the materials used in cleaning the flooring and walls.
Discuss the proper cleaning and the appropriate cleaning
materials to use.
7. Discuss the tasks for Turn Down Service?
8. What is PPE and why is it necessary during the cleaning of
public areas?
9. Discuss the complete procedure of using a floor polisher and
a vacuum cleaner.
10. How can you reduce risk/prevent accident for your co-
workers and guests in the Housekeeping department?
11. During cleaning, you noticed a strong smell of gas leakage,
and a water leakage. Which one will you prioritize? Why?
12. How do you manage hotel waste and garbage?
13. If you are a room attendant, what will you do upon
discovering a fire?
14. Give and explain at least 5 measures in handling room
keys.
15. If you are a housekeeping staff, what will you do if you find
a suspicious looking object in the hotel? Explain.


Answer plzzz...

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