Answer:
possible problems encountered with the service
The most common customer service challenges that any business can encounter
Slow response time.
Rude communication of customer service staff.
Lack of real time engagement.
Being transferred from one agent to another.
Excessive customer service automation.
No unified customer view.
Incompetent customer service staff.
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Answers & Comments
Answer:
possible problems encountered with the service
The most common customer service challenges that any business can encounter
Slow response time.
Rude communication of customer service staff.
Lack of real time engagement.
Being transferred from one agent to another.
Excessive customer service automation.
No unified customer view.
Incompetent customer service staff.