Person A: Reme is absent today! Shine, I would like you to relay the class assignment to him.

Person B: I cannot hear you clearly ma’am. May you please repeat that?

Person A: Reme is absent today! Shine, I would like you to relay this assignment to him!

Person B. I got it ma’am! Sure, I will tell him about the assignment. What is it all about?

Person A: Oh, common Shine… Didn’t you listen to me during our class? Listening is very important!

Person B: I was trying to listen to you ma’am, but there were a lot of interruptions, so I missed some parts.

Person A: Well, you have to review the communication flow, so you will know which aspect you have to improve and focus on.

Person B. I got it ma’am, but may you please speak slowly and clearly next time because the sender is one of the most important aspect of the Communication Flow, you know. Thanks ma’am

What do you think is the emotion of Ma’am Person A? Why do you think so?



Do you think Shine will be able to relay successfully the assigned task to Reme?

Justify your answer.
​