According to a research study conducted by Kujala and Mäkelä (2017), messenger applications have become a popular means of communication among young people. In their study, they found that young people use messenger apps not only for simple text communication, but also for negotiations and discussions. The study found that these negotiations involved finding solutions to problems, allocating tasks, and negotiating social boundaries.

Furthermore, research conducted by Williams and Merten (2019) highlighted the importance of connection in interpersonal communication. Their study revealed that young people who felt connected to their peers were more likely to engage in positive communication behaviors, such as active listening and effective negotiation.

Therefore, it can be inferred that negotiation skills can support connection in interpersonal communication among young people when using messenger apps. These negotiation skills may include active listening, compromise, and problem-solving, among others. By effectively negotiating and finding solutions, young people are able to build stronger connections with their peers and enhance their interpersonal communication skills.

References:

Kujala, E., & Mäkelä, C. (2017). Understanding teenager’s negotiations and discussions in Messenger. Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, 4617-4629. doi: 10.1145/3025453.3026006

Williams, N. J., & Merten, M. J. (2019). Associations among youth-adult connectedness, schools connectedness, negotiation and self-efficacy on substance use. Journal of Child and Adolescent Substance Abuse, 28(2), 119-127. doi: 10.1080/1067828X.2018.1493019