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Read the letter of complaint given and answer the questions following.
September 12, 2014 One Supermarket Santa Fe City Philippines Dear One Supermarket, Last September 10, 2014, I bought a promo box of biscuits with serial number 44014052. I made this purchase at your branch in Barangay Luisito. Unfortunately, upon opening the product, the biscuits are found to be not in good condition and have a rancid taste. I would appreciate your action to replace the product as soon as possible. I look forward to your reply and resolution to my problem. Please contact me at the address below or by phone through 294-74-13 Respectfully, Carina Santos 34 A Brgy. Luisito, San Luis City
1. In what way can The Consumer Act (7394) help the problem of the letter sender? (15pts) 2. What realizations have you made after doing this activity? (10pts)
Read the letter of complaint given and answer the questions following.
September 12, 2014 One Supermarket Santa Fe City Philippines Dear One Supermarket, Last September 10, 2014, I bought a promo box of biscuits with serial number 44014052. I made this purchase at your branch in Barangay Luisito. Unfortunately, upon opening the product, the biscuits are found to be not in good condition and have a rancid taste. I would appreciate your action to replace the product as soon as possible. I look forward to your reply and resolution to my problem. Please contact me at the address below or by phone through 294-74-13 Respectfully, Carina Santos 34 A Brgy. Luisito, San Luis City
1. In what way can The Consumer Act (7394) help the problem of the letter sender? (15pts) 2. What realizations have you made after doing this activity? (10pts)
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