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ACTIVITY 3
IDENTIFICATION: WHO AM I?
Directions: Identify the front office personnel being described by each statement.
_______1. I handle all telephone communication. Who am I?
_______2. I am the first and last person you will meet during, your stay at a hotel or club,
Who am I?
_______3. I can book your rooms and ticket. I can also give travel suggestion. Who am I?
_______4. I am the first person you will meet upon your arrival and I can help you with your luggage.
Who am I?
_______5. I Conducts inventory and keep records of mini bar consumption per room. Who am I?
ACTIVITY 3
IDENTIFICATION: WHO AM I?
Directions: Identify the front office personnel being described by each statement.
_______1. I handle all telephone communication. Who am I?
_______2. I am the first and last person you will meet during, your stay at a hotel or club,
Who am I?
_______3. I can book your rooms and ticket. I can also give travel suggestion. Who am I?
_______4. I am the first person you will meet upon your arrival and I can help you with your luggage.
Who am I?
_______5. I Conducts inventory and keep records of mini bar consumption per room. Who am I?
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Answer:
1. Telephone Operator
2. Reservation agent
3. Front Office Manager
4. Door Attendant
5. Cashier
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