Answer:

Introduction to Culture

Are there rules for eating at McDonald’s? Generally, we do not think about rules in a fast food restaurant, but if you look around one on a typical weekday, you will see people acting as if they were trained for the role of fast food customer. They stand in line, pick items from the colourful menus, swipe debit cards to pay, and wait to collect trays of food. After a quick meal, customers wad up their paper wrappers and toss them into garbage cans. Customers’ movement through this fast food routine is orderly and predictable, even if no rules are posted and no officials direct the process.

If you want more insight into these unwritten rules, think about what would happen if you behaved according to some other standards. (You would be doing what sociologists call methodology: deliberately disrupting social norms in order to learn about them.) For example, call ahead for reservations, ask the cashier detailed questions about the food’s ingredients or how it is prepared. Ask to have your meal served to you at your table. Or throw your trash on the ground as you leave. Chances are, you will elicit hostile responses from the restaurant employees and your fellow customers.

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