II. ORAL COMMUNICATION: Put a check on the line if the statement pertains to an effective strategy of VERBAL COMMUNICATION and cross it out (X) if it's NON-VERBAL.
21. Improving your posture
22. Carefully pronouncing words
23. Practicing active listening
24. Consciously uses correct grammar
25. Considering your appearance
26. Carefully uses formal and polite words
27. Avoids slouching
28. Removing distractions
29. Attentively listens
30. Recognizes and calls out emotions
31. Monitors eye contact
32. Clearly communicates verbal messages
33. Avoids filler words
34. Uses appropriate hand gestures
35. Matches facial expression with message
21. Improving your posture
22. Carefully pronouncing words
23. Practicing active listening
24. Consciously uses correct grammar
25. Considering your appearance
26. Carefully uses formal and polite words
27. Avoids slouching
28. Removing distractions
29. Attentively listens
30. Recognizes and calls out emotions
31. Monitors eye contact
32. Clearly communicates verbal messages
33. Avoids filler words
34. Uses appropriate hand gestures
35. Matches facial expression with message
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answers :
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