II. Choose the letter of the correct answer. Write your answers on your answer sheet. 6. Listening is poor when A. We do not expend the effort. C. we experience psychological noise. B. we experience message overload. D. All of these are correct. 7. Which is true? A. Listening and hearing are remarkably similar. B. It is possible to hear without listening C. Listening is physical; hearing is psychological. D. It is possible to listen without hearing. 8. The stages of listening include all BUT A. attending B. understanding, C. responding D. activating 9. When listening for information, it is wise to A. make some quick judgments about the speaker, so you are not misled. B. tie the message and speaker together in your mind. C. be opportunistic by learning what you can from this speaker, even if you learn what not to do. D. listen for details rather than the main ideas. 10. Research cited in your text shows listening to be a significant factor in maintaining A. marital relationships. B. family relationships. C. career success. D. All of these are correct. LEARN:

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