Answer:
Listening is therefore not just a matter of using your ears, but also your eyes. There are ten principles behind really good listening.
Ten Principles of Effective Listening
1. Stop Talking
Don't talk, listen.
2. Prepare Yourself to Listen
Relax.
3. Put the Speaker at Ease
Help the speaker to feel free to speak.
4. Remove Distractions
Focus on what is being said.
5. Empathise
Try to understand the other person’s point of view.
6. Be Patient
7. Avoid Personal Prejudice
Try to be impartial.
8. Listen to the Tone
Volume and tone both add to what someone is saying.
See our page: Effective Speaking for more.
9. Listen for Ideas – Not Just Words
You need to get the whole picture, not just isolated bits and pieces.
10. Wait and Watch for Non-Verbal Communication
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Answers & Comments
Answer:
Listening is therefore not just a matter of using your ears, but also your eyes. There are ten principles behind really good listening.
Ten Principles of Effective Listening
1. Stop Talking
Don't talk, listen.
2. Prepare Yourself to Listen
Relax.
3. Put the Speaker at Ease
Help the speaker to feel free to speak.
4. Remove Distractions
Focus on what is being said.
5. Empathise
Try to understand the other person’s point of view.
6. Be Patient
7. Avoid Personal Prejudice
Try to be impartial.
8. Listen to the Tone
Volume and tone both add to what someone is saying.
See our page: Effective Speaking for more.
9. Listen for Ideas – Not Just Words
You need to get the whole picture, not just isolated bits and pieces.
10. Wait and Watch for Non-Verbal Communication