Essentially there are four choices for data collection – in-person interviews, mail, phone and online. There are pros and cons to each of these modes. Cons: Not all your customers might have an email address/be on the internet, customers may be wary of divulging information online
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Essentially there are four choices for data collection – in-person interviews, mail, phone and online. There are pros and cons to each of these modes. Cons: Not all your customers might have an email address/be on the internet, customers may be wary of divulging information online