write A if the statement refers to a pre-arrival activity, B if it refers to an arrival activity, and C if it refers to a departure activity.
1. the registration form is signed by the guests.
2. the front desk officer processes the guests' accounts.
3. a walk in guest chooses a room
4. a guest upgrades his/her room
5. a key card is issued to the guest
6. the front desk officer checks if the equipment in his/her post are working properly.
7. a guest pays for deposit.
8. reports are made by the different departments.
9. a safety deposit box service is offered to the guests.
10. rooms are allocated based on the reservation report.
PLEASE HELP ME WITH THIS I REALLY NEED AN ANSWER!! :(
Answers & Comments
2.A
3.B
4.C
5.B
6.A
7.C
8.B
9.B
10.C