Correct Me If I’m Wrong.

Directions: Read and analyze each statement below. Write the symbol ✓ (check) if the

statement is correct and write the symbol  (cross) if the statement is wrong then change the

underlined word to make the statement correct. Write your answer on your answer sheets.

1. Butlers will provide unpacking and packing service upon guest arrival.

2. Log all guest request in the daily guests needs and preferences log sheet.

3. A Butler must be unaware of the steps in the packing and unpacking of guest’s luggage.

4. Contact guest two hours before departure upon guest’s check-out schedule.

5. Upon guest arrival, Butlers will let the guest to unpack his/her luggage.

6. Butlers should be discrete in their job at all times.

7. Wait for a minute to allow the shoes to dry.

8. Warm-up the leather in order to get the best application in the surface of the shoes.

9. It is important to use a specialized leather cleaning product than a household soap.

10. Use the hard cloth to polish and buff shoes until they shine all over.​