Due to expansiin of activities , liberalisation and globalisation there is greater chance of consumer exploitation .There are many ways by which consumers are exploited by manufactures and traders like selling under weight,high price,duplicate article,etc .Now collect information from any one consumer abut she /he was cheated and what were the factors which lead to his/her exploitation.
1.article purchased-
2 Mark-
3 .Was the product standardised by BIS/SIS or Agmark?
4.In which way the consumer was cheated ?
5.which was the major factor responsible for his /her exploitation?
6.was warranty or guarantee card issued ?
7.did the customer receive cash memo?
1.article purchased-
2 Mark-
3 .Was the product standardised by BIS/SIS or Agmark?
4.In which way the consumer was cheated ?
5.which was the major factor responsible for his /her exploitation?
6.was warranty or guarantee card issued ?
7.did the customer receive cash memo?
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Answer:
1. False Advertising- making deceptive and misleading claims in the advertisements of the products.
2. Deceptive Pricing- Very often traders charge deceptive and high prices from their consumers than the prescribed retail price.
3. Deceptive Billing- It may sometimes happen that traders sell fake or duplicate goods in the name of genuine goods.
4. Misuse of Customer Data- The information or data collected by the customers at the time of sale can be misused.
5.Substandard quality The traders may cheat the consumers by degrading the quality of the product and selling those in the market like expired products, defective item.
Explanation:
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