____1. The following are the employee behavior that iust possess as a housekeeping attendant, EXCEPT a. Dishonest b. Dependable c Responsible d. Respectful

____2. Which of the following statement below show ng a good behavior as an employee? a Keep the money or valuable item for yoursel found in an unusual location b. Come late in workplace c Assume tips will be given d. Perform the task efficiently and is accordanc with the job description assigned to him/her


____3. As a housekeeping attendant, how do you pres int yourself in front of the quest when you are in workplace? a. Showing respect to the quest b. Ignore when they ask something c. Ask tips for the worked done d. Give direction impolitely


____4. Why do you think it is essential to follow doci nent filing procedures? a. To keep the document safe b. To find document documents easily and quic ly c. A and B are correct d. Only A is correct



____5. Why do think hotel house rules are designed tí ensure guest satisfaction in terms of comfort, safety, and security? a. Hotel House rules promote discipline among hotel staff in ensuring guest satisfaction b. It is an approach that aims to give best service to guest c. Both A and B are correct d. Only is correct



____6. It is the ability of the employee to weigh careially the reasons for or against something. a. Considerate b. Honest c. Dependable d. Responsible​

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