After-sales services refer to the various processes which make sure customers are satisfied with the products and services of the organization.
In today's world, happy customers are the key to great revenue. These activities help to find out whether the customer is happy with the products or not.
Reasons to offer after-sales services-
To make sure that customers are satisfied with the product. it creates loyal customers
Customer retention
strengthens the bond between the manufacturer and customers.
positive word of mouth, which brings in more customers and revenue
Answers & Comments
Explanation:
Give three reasons why manufacturer may offer after sales services to his customers
After-sales services refer to the various processes which make sure customers are satisfied with the products and services of the organization.
In today's world, happy customers are the key to great revenue. These activities help to find out whether the customer is happy with the products or not.
Reasons to offer after-sales services-