Answer:

1.Yes sir/ma'am. What can I do for you? I'm sorry ma'am/sir, I think the chicken is not yet spoiled because that was newly purchased but because you are a customer here I will change what you have ordered into a new.

2.Excuse me ma'am/sir. I'm sorry for misunderstanding your order.

3.Excuse me ma'am/sir. We have a policy that NO PETS ARE ALLOWED HERE. Can you leave your pet here outside and I'll be the one to care off?

SANA MAKATULONG