Conversation, whether face-to-face or online, takes place in five steps: opening, feed forward, business, feedback, and closing. Opening. The first step in conversation is the opening, which usually involves some kind of greeting: “Hi.” “How. are you?”
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Answer:
Conversation, whether face-to-face or online, takes place in five steps: opening, feed forward, business, feedback, and closing. Opening. The first step in conversation is the opening, which usually involves some kind of greeting: “Hi.” “How. are you?”