1. True or False. Windows comes with a sophisticated help system designed to answer questions which you will encounter while working with desktop screen.

2. True or False. Help and Support offers a training ground on how to get things done, troubleshoot problems and get product support information.

3. True or False. You can find specific help topics, take tours and get more technical information about your computer and your programs.

4. True or False. You can use the contents list to look for categories when you seek search.

5. True or False. You may also use the book-style index by clicking on the index button.

6. True or False. Windows media player is used for playing and copying music CD's, create and organize play list.

7. True or False. My Documents is an icon that default storage location for documents, graphics and other files which you can use to store downloaded pictures.

8. True or False. Internet Explorer is used to browse the Word Wide Web (www) or your local intranet.

9. True or False. the first step on how to view/display icon properties is to left click on the icon whose properties you want to view from the desktop.

10. True or False. The last step in on How to view/ display Icon Properties is to get help on nearly every item in the dialog box, just click on the ? button on the title bar and then click on the item.

11. True or False. In using icon operations just simply point at it and click or double click or drag an icon to do a particular action.

12. True or False. To move or copy selected icons onto a folder, simply drag it towards the destination folder.

13. True or False. We cannot use the cut, copy and paste buttons on the standard buttons toolbar of an open folder.

14. True or False. To undo an icon operation you need to press delete key on the keyboard.

15. True or False. To restore deleted icons you need to confirm that you want to send the selection to the recycled bin by just clicking on yes button or pressing enter key on the keyboard