DIRECTIONS: Write TRUE if the statement is correct and FALSE if not.

___________1. The work instruction acts as controls or countermeasures for known hazards

that cannot make defects, injuries, or nonconformance.

___________2. The SOP protects customers from defects.

___________3. Standards are set of rules that does not describe quality of materials, product

and system

___________4. Standard Operating Procedures (SOP) are step by step procedures on how to

do something that is critical to quality, critical to safe operations, or critical to security.

___________5. Fault diagnosis is pinpointing one or more root causes of problems, to the point

where corrective action can be taken​